Privacy Policy

Privacy Policy — Auroviaa

Last Updated: 04 December, 2025

At Auroviaa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or create an account, we collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through trusted payment gateways)

Technical Information

Automatically collected when browsing:

  • IP address

  • Browser type and device information

  • Pages visited, actions taken, and referring links

  • Cookies and tracking data

Marketing Information

If you subscribe to our newsletter:

  • Email preferences and engagement details

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Provide customer support

  • Improve store performance and user experience

  • Personalize recommendations and marketing

  • Communicate order updates, promotions, and product launches

  • Prevent fraud and ensure transaction security

3. Sharing Your Information

We may share necessary information with trusted third parties, such as:

  • Payment processors (e.g., Stripe, PayPal, Shopify Payments)

  • Shipping and fulfillment partners

  • Analytics and marketing platforms

We never sell your personal information.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable secure checkout

  • Save your preferences

  • Analyze site functionality and traffic

  • Support personalized ads and re-marketing

You may disable cookies via your browser settings, but some features may not function properly.

5. Data Security

We use encryption, firewalls, and secure protocols to protect your information.
However, no method of data transmission is 100% secure.
We continuously update our practices to keep your data safe.

6. Your Rights

Depending on your location (GDPR/CCPA applicable):

  • Access: You can request a copy of your personal data

  • Update: You can correct inaccurate information

  • Delete: You may request removal of your data

  • Opt-out: Unsubscribe from marketing emails anytime

To exercise these rights, contact us at:
support@auroviaa.com

7. Data Retention

We keep your information only as long as needed to:

  • Fulfill orders

  • Comply with legal obligations

  • Support business operations

8. Children’s Privacy

Our store is not intended for children under 13.
We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy when necessary.
Updates will be posted with a revised “Last Updated” date above.

10. Contact Us

Have questions about our Privacy Policy?
Reach us anytime at:
support@auroviaa.com